Leverage Digital Takes Home Seven More Industry Awards in 2015

Leverage Digital Receives Platinum, Gold, and Silver Honors from MarCom Awards, W³ Awards, and Davey Awards

TAMPA, FLA. (Nov. 5, 2015) – Leverage Digital recently added seven new awards to its rapidly expanding list of industry honors. The Tampa based web design and digital marketing agency received the prestigious Platinum MarCom Award, the organization’s highest honor, for its work with Trent Cotney, P.A. Construction Law Group. The agency also received a Gold W³ Award, Gold MarCom Award, and Silver Davey Award for its work with Bayfair Homes, as well as a Silver W³ Award, Silver Davey Award, and MarCom Awards Honorable Mention for its work with Alvarez Homes.

Only 16% of the 6,500 entries to the MarCom Awards received a Platinum Award, and less than 10% of the 5,000 entries received by the W3 Awards earned a Gold Award. This is the second year in a row that Leverage Digital has received honors from the W³ Awards and Davey Awards, and the first year the agency has won a MarCom Award.

“We are very honored to be recognized by these three highly respected organizations, the W³ Awards, Davey Awards, and MarCom Awards. It’s humbling to be included in the ranks with some of the world’s leading agencies and brands. These awards are a testament to the hard work and dedication our team brought to these projects, and will continue to bring to all our work.” said Jay Taylor, Managing Director at Leverage Digital.

The addition of these seven awards brings the total number of awards won by Leverage Digital in 2015 to twelve. Earlier this year, Leverage Digital received three Gold Hermes Creative Awards, and two Silver Communicator Awards.

About The W³ Awards

The W³ Awards honors creative excellence on the web, and recognizes the people behind award winning websites, marketing programs, social content, mobile apps and online video. The W³ Awards is sanctioned and judged by the Academy of Interactive and Visual Arts (AIVA), an invitation-only body consisting of top-tier professionals from a “Who’s Who” of acclaimed media, advertising, and marketing firms. For more information, please visit http://www.w3award.com/.

About The Davey Awards

The Davey Awards is an international award focused exclusively on honoring outstanding creative work from the best small agencies worldwide. The 2015 Davey Awards received nearly 4,000 entries from ad agencies, interactive agencies, production firms, in-house creative professionals, graphic designers, design firms and public relations firms across the U.S. and around the world. For more information, please visit https://www.daveyawards.com/.

About The MarCom Awards

MarCom Awards is administered and judged by the Association of Marketing and Communication Professionals (AMCP), an international organization consisting of several thousand creative professionals. Judges are industry professionals who look for companies and individuals whose talents exceed a high standard of excellence and whose work serves as a benchmark for the industry. This year the competition received about 6,500 entries from throughout the United States, Canada and more than a dozen other countries. For more information, please visit http://marcomawards.com/.

About Leverage Digital

Leverage Digital is an award-winning digital marketing agency that specializes in custom web development and online marketing solutions that provide brands with tangible offline results. For more information, please visit http://www.leveragedigital.com/.

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Media Contact

Nicole Heubusch
Leverage Digital
P. (813) 489-4494
nheubusch@leveragedigital.com

How To Leverage Email Marketing To Increase Customer Retention

Whether yours is a product or service oriented brand, customer retention is essential. When executed properly, email marketing can be a very effective tool for making customers want more of what you’re selling. Here are a few ways this can be accomplished.

Promotions & Incentives

Promotions and incentives through email marketing are a great way to get customers back in the door. The hard part is often getting your customers to subscribe to your emails in the first place, so offer an incentive to encourage customers to sign up. Then, send out promotions at a reasonable frequency to reward your customers for subscribing, but avoid offering the same promotion too often. This will lessen the promotion’s perceived value, and customers will be less inclined to take advantage of it.

Announce New Products or Services

Does your company release new products or services occasionally? Make sure to incorporate new product and service announcements into your emails, and consider including an incentive to encourage customers to try out your new offerings.

Loyalty Program

Consider incorporating a loyalty program into your email marketing strategy, or leverage your email marketing to promote an existing loyalty program. You can offer exclusive email promotions to loyalty program members, and award points for purchases associated with these promotions.

Provide Value & Expertise

Share your expertise and provide your email subscribers with not only promotions and incentives, but valuable information. For example, a chiropractor’s office might send out tips to their patients on how to maintain better posture while at work. This is information that is free and helpful to chiropractic patients. Receiving expert advice is just as rewarding as getting a promotion or discount. It shows that you understand and care about your customers’ needs, which in turn makes them appreciative and loyal.

Segment Your Email Subscriber Lists

Not everyone is going to be in the same phase of the sales cycle, and sending out a promotion to entice a customer to save 25% on something they bought last week isn’t going to settle well with them.

There are three main categories to divide your subscriber lists into: prospective customers, existing customers, and loyal customers.

1. Prospective customers should receive emails that encourage them to take the first step to buying your product or service.

2. Existing customers have already experienced your product or service, so emails appropriate for this segment should entice them to buy again, and join your loyalty program if you have one.

3. Loyal customers should be rewarded for being loyal. Send emails thanking them for being such great customers, and provide this group with special incentives tailored to their specific interests that no one else receives.

To learn more about executing a successful email marketing strategy, please call us today at (866) 611-6267 or request a consultation.

Leverage Digital Adds Five Awards to Growing List of Accolades

Leverage Digital Takes Home Three 2015 Gold Hermes Creative Awards And Two Silver 21st Annual Communicator Awards

TAMPA, FLA. (May 27, 2015) – Leverage Digital, a web design and digital marketing agency based in Tampa Bay, adds five new international awards to a growing list of professional accolades.

The agency received three Gold Hermes Creative Awards for work on two client websites, Alvarez Homes & Alvarez New Concepts and Trent Cotney, P.A. Construction Law Group, as well as the agency’s own website. The agency’s website also won two Silver Communicator Awards in two separate categories.

The Hermes Creative Awards is administered and judged by the Association of Marketing and Communication Professionals (AMCP) with winners ranging in size from individual communicators to media conglomerates and Fortune 500 companies. Approximately 6,000 entries were submitted to the Hermes Creative Awards from 23 countries, and only 22 percent received the Gold Award.

The Communicator Awards is sanctioned and judged by the Academy of Interactive & Visual Arts (AIVA), an invitation-only group consisting of top-tier professionals from acclaimed media, communications, advertising, creative and marketing firms. AIVA members include executives from organizations such as Conde Nast, Coach, Disney, The Ellen Degeneres Show, Estee Lauder, Lockheed Martin, MTV Networks, Pitney Bowes, Time, Inc., Victoria’s Secret, Wired and Yahoo! Of the over 6,000 entries submitted to the Communicator Awards, between 18 and 25 percent of participants received the Silver Award.

“We are honored to receive international recognition for our creative communications work from these two highly respected organizations. Leverage Digital will continue to push the envelope with the blending of design and technology in order to give our clients the results they’ve come to expect from us,” says Leverage Digital Managing Director, Jay Taylor.

About the Hermes Creative Awards

Hermes Creative Awards is administered and judged by the Association of Marketing and Communication Professionals (AMCP). The international organization consists of several thousand marketing, communication, advertising, public relations, media production and freelance professionals. AMCP judges are industry professionals who look for companies and individuals whose talent exceeds a high standard of excellence and whose work serves as a benchmark for the industry. For more information, please visit http://www.hermesawards.com/.

About the Communicator Awards

The Communicator Awards is the leading international awards program honoring creative excellence for communication professionals. Founded by communication professionals over a decade ago, The Communicator Awards is an annual competition honoring the best in advertising, corporate communications, public relations and identity work for print, video, interactive and audio. This year’s Communicator Awards received thousands of entries from companies and agencies of all sizes, making it one of the largest awards of its kind in the
world. For more information, please visit http://www.communicatorawards.com/.

About Leverage Digital

Leverage Digital is an award-winning digital marketing agency that specializes in custom web development and online marketing solutions that provide brands with tangible offline results. For more information, please visit http://www.leveragedigital.com/.

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Media Contact

Sarah Edmiston
Leverage Digital
P. (813) 489-4494
sedmiston@leveragedigital.com

Go Mobile or Become Irrelevant in Google Mobile Search

Google’s Announcement

In February, Google announced that beginning April 21, they will expand their use of mobile-usability as a ranking signal, and that this algorithm update will have a significant impact on Google Search results. Google is providing what is essentially a deadline to encourage those who haven’t already adapted their websites to mobile to begin making this transition. Even prior to this announcement, Google’s intentions were clear as it made a strong push to encourage website owners to make their web properties mobile-friendly. This included adding “mobile-friendly” labels to their mobile search results, and providing mobile-usability warnings in Google Webmaster Tools.

Mobile-Friendly Websites Will Become the Norm

Up until now, having a mobile-friendly website has been a competitive advantage for most organizations. However, with this announcement, mobile-friendly websites will quickly become the norm as organizations scramble to remain relevant in mobile search. Moving forward, those organizations that provide visitors with the best mobile-experience will have the competitive advantage.

Responsive Design is Still Google’s Preferred Mobile Solution

One thing that remains constant is that Google still recommends responsive design as its preferred mobile solution. Google believes responsive web design provides a better user-experience because it’s less prone to errors than dedicated mobile sites, and we at Leverage Digital tend to agree with this sentiment. We have encouraged our clients to begin making the transition to responsive design since 2013, and those that heeded our advice, will likely benefit from Google’s upcoming algorithm update.

If you’re still on the fence about making the switch to mobile, now is the time to do it, if SEO is a strategic priority. Failure to adapt your website to mobile may result in a significant decline in mobile search rankings and mobile traffic once the algorithm update goes into effect.

For more information or to schedule a consultation, please call us today at (866) 611-6267 or submit our contact request form.

How Do You Know If It’s Time For a New Website?

Your website is one of the key elements of your brand. It can often separate you from the competition, and make the difference between whether or not you gain a new customer. In managing the daily operations of your business, however, it is easy to overlook this important aspect of your brand, and as your business, technology, and customer expectations evolve, so must your website.

As Tampa web design specialists, we recommend asking yourself the following six questions to help determine if it is time for a new website.

1. Does your website align with marketing objectives?

All marketing initiatives intentionally or unintentionally lead back to your website. So, you must ask yourself, are the objectives I am trying to achieve with my marketing efforts strengthened when a prospect finds my website? The answer to this question could be “no” for a number of reasons. For instance, an outdated design, unfocused and unorganized content, broken links, or a website that is incompatible with mobile devices all lead to potential issues with the perception of your brand, and in turn, hinder your marketing efforts.

2. Is your website mobile-friendly?

Is your website mobile friendly? If not, it should be. Mobile usage is increasing globally as people are becoming more and more accustomed to using their smartphones and tablets to search for information online. Your customers are going to visit your website from a mobile device, so it is crucial that your website provides a positive mobile user experience.

3. Can visitors easily find information on your website?

Information hidden deep within your website because of a confusing navigation structure is a surefire way to frustrate your customers and lose business to your competitors. If you constantly receive feedback asking for information that is already available on the website, this may be an indication that the content is not organized in a way that makes it easy for your customers to find what they’re looking for.

4. Is your website compatible with the latest browsers?

Customers will visit your website using a number of different browsers, such as Mozilla Firefox, Google Chrome, or Safari. As these browsers update over time, compatibility issues may occur, causing broken links, slow page load times, and a number of other potential issues that will create a negative user experience. If your current website is not compatible with current web browsers, this is another indication that it’s time to update your current website.

5. Are you able to easily update the website’s information in-house?

Outdated information on your website is detrimental to your credibility. If your business does not have the ability to easily update information in-house, creating a new website on a content management system is an excellent solution. A content management system gives you the ability to add information, update projects, and add company news with little to no technical expertise.

6. Have you redesigned your website in the last five years?

Web design standards and technology are constantly evolving to create a better user experience for website visitors. These standards often relate to the aesthetics, functionality, and usability of your website. Today’s standards use a clean, minimalist approach, strategically designed to accommodate the way users interact with a website across different devices.

Conclusion

Much like your company, website technology and design standards are constantly evolving. To adapt to these changes, it is important to view your company’s website as a dynamic part of your brand that should be regularly updated to meet your customers’ expectations. If you answered no to any of the questions about your current website, we recommend consulting with a knowledgeable Tampa web design company.

For more information regarding custom web development services, please call us at (866) 611-6267 or submit our contact request form.

A Societal Shift Towards Smartphones & What It Means For Your Business

It’s time to shift thinking away from the idea that smartphone usage is only for people on the go. In today’s reality, the relationship between consumers and their smartphones expands far beyond a means to find a location, send a text, or make a call. In a 2013 mobile consumer survey by Google, 58% of smartphone users stated that they use their device to stay informed by reviewing websites, products, and news online, and 82% stated they use their device to casually browse the internet. Social patterns and behaviors have shifted and every aspect of people’s lives are integrated with their smartphone in hand.

With this evolution in behavior, a societal expectation has emerged. Consumers expect the ability to access online information from anywhere and at any time with the same user experience across all devices. To sum up their survey findings, Google states, “Having a mobile-optimised site is critical and a cross-channel strategy is needed to engage consumers across the multiple paths to purchase.”

What does this mean for your business?

Your Brand Must Be Mobile

For starters, it is a necessity to embrace mobile and cater to your mobile customers. Whether it be through a mobile-friendly website, a mobile app, or a combination of both, your brand should be able to connect with your audience through their mobile devices. If that communication channel is disrupted, brand perception suffers, because it sends a message that says, “I am out of tune or don’t care about the needs of my customers.”

Your Sales Strategy Must Be Mobile

By building sales strategies around smartphone usage, you will see an increase in mobile conversions. In the aforementioned Google consumer survey, 46% of smartphone users stated that they made a purchase directly from their device, and of those, 60% make at least one smartphone purchase every month. The survey also shows that 38% of smartphone users made an offline purchase as a result of preliminary research performed on their smartphone.

Conclusion

Technology is advancing at a rapid pace, and it is important for your business to stay current with these changes or run the risk of alienating prospective customers. If you don’t have the time, capabilities, or desire to develop a mobile strategy in-house, consult with a Tampa web design company that specializes in mobile. Mobile is not a thing of the future. Consumer behavior is changing now, and smartphones are at the center of this societal shift.

Download the entire Google mobile consumer survey.

For more information regarding how to develop a successful mobile strategy, please call (866) 611-6267 or submit our consultation request form.

Do Social Signals Increase Google Search Rankings?

Social media may play a significant role in your organization’s marketing strategy, but as a Tampa SEO company, we want to set the record straight. Tweets, likes, and shares do not equate to higher rankings in Google Search.

This topic is the source of significant misinformation, but the head of Google’s spam team and distinguished engineer, Matt Cutts, debunked the myth earlier this year during a Q&A video posted to the Google Webmasters’ YouTube page. In the video, Cutts clearly states that any relationship between social media and rankings is purely the result of correlation and not causation.

Correlation Vs. Causation

To put this into context, let’s say you produce content for your website in the form of a blog post, and then share that blog post to your social media pages resulting in hundreds of likes, shares, and re-tweets. A few days later you evaluate the rankings for that blog post, and see that it has made its way to the first page of Google Search. This would seem to point to a causal relationship between social shares and search engine rankings. That observation, however, would be incorrect. High rankings and social media success are unique to one another, but both result from the same source, GREAT CONTENT.

If you provide valuable content that people find useful and engaging, then it is more likely to be shared on social media, and also given greater authority on Google Search.

Cutts describes this by saying, “There was an SEO that said, okay we see a lot of likes on Facebook and those are the pages that rank well, but that’s correlation, not causation. Instead, it’s probably because there’s something really awesome, then it gets a lot of likes on Facebook and a lot of people decide to link to it. The better content you make, the more people are to like it, in Google, Twitter and Facebook.”

What about Google+?

It has also been speculated that Google +1’s result in higher rankings, but Matt Cutts debunked this myth as well in a response directed to an article published on The Moz Blog that implied Google +1’s do influence Google rankings. In his response, Cutts stated that “If you make compelling content, people will link to it, like it, share it on Facebook, +1 it, etc. But that doesn’t mean that Google is using those signals in our ranking. Rather than chasing +1s of content, your time is much better spent making great content.”

Conclusion

While social plays an integral role in building your brand identity and connecting with your audience, it is important to understand that Google’s algorithm does not consider social signals when determining how to rank pages on your website.

If you are searching for SEO services in Tampa, please call us at (866) 611-6267 or submit our consultation request form today.

The Three C’s of Successful Email Marketing

As a company that specializes in digital marketing and custom web design in Tampa, we can say with 100% certainty, email marketing works. According to a study conducted by the Direct Marketing Association, email was shown to have the highest success rate over any other outbound strategy, with 66% of consumers stating they have made a purchase after receiving a marketing email.

To create a successful campaign, implement our recommended three C’s of email marketing.

Compelling Content

The essence of email marketing is creating a connection with your target audience. This relationship is built and strengthened by the quality of the content you provide. Once an email is opened, you have mere seconds to grab the attention of the recipient, so from the headline to the conclusion, make it compelling.

Before publishing an email, ask yourself the following questions.

1. Is this content relevant to my audience?

2. Is my message clear and concise?

3. Does my content provide value?

4. Is my industry knowledge being expressed?

5. Does my content go beyond the surface of the topic?

If you can answer yes to all of these questions, you are on the right track. Also, make sure you are taking the time to properly edit your work. Grammatical errors and the use of incorrect or false information can be detrimental to your credibility.

Customize Formatting

Once the message is perfected, the next step to designing an effective email is to ensure that the email is properly formatted. If the layout of your email is not stylized, the content may seem overwhelming and difficult to read. The use of headings and subheadings can help bring attention to important points, and also make large quantities of information easier for readers to digest. If a certain point in your message relates to a service your company provides, a previously published article, or an industry study, provide links to extend reader engagement. Finally, keep in mind that some readers may use a mobile device to access their email, so font sizes, style, and color should be legible across all devices.

Calls to Action

No message is complete without a call to action. It is important to provide interesting information that does not explicitly try to sell your product or service, but that doesn’t mean you shouldn’t have an objective. If there is not a definitive action to take, the user experience ends at the email. Whether you want the reader to schedule a call or visit your website, at the close of every written communication, provide a clear call to action. The call to action should epitomize the objective of the email and guide readers to the next step.

Summary

A successful email marketing campaign can be achieved through a well thought out strategy. Take the time to write compelling content that connects with and engages your audience. Then, design your layout in a way that is not only visually appealing, but compatible across different devices. Finally, always keep the end goal in mind, and close every email with a clear call to action.

If you would like to learn about our Tampa web design or email marketing services, please call us today at (866) 611-6267, or request a free consultation.

3 Reasons Your Website Should be the Center of Your Marketing Universe

We are living in a digital age, where real-life decisions are made with the help of preliminary online research. In fact, according to a 2013 study conducted by GE Capital Retail Bank, 81% of consumers search online from their desktop or mobile device before making a purchase.

If you are neglecting your website, you are missing out on opportunities to showcase your brand to potential customers. As Tampa web design and digital marketing professionals, we’re providing three reasons why your website should be the center of your marketing universe.

1. Your Website Serves as a First Impression

You know the old saying, “You never get a second chance to make a first impression.” Well, the same holds true when it comes to your website. It takes no more than 50 milliseconds for a website visitor to start forming opinions about your company. If you think that the aesthetics of your website do not play a role in how your customers view your brand, consider the “halo effect.” The “halo effect” states that people start forming ideas and attributing characteristics from what they see on a physical level. If they see something pleasing, they instantaneously place positive attributes to that person, place, or thing. If they see something displeasing, then they associate it with negative attributes. When it comes to your website, the same holds true. A poorly designed website that lacks a professional appearance will cause your audience to draw negative associations with your brand, resulting in a bad first impression.

2. Your Website Impacts Brand Perception

You might have the best product or service in your industry, but if you don’t have the brand perception to match, people will bypass your company for one they perceive as more trustworthy and credible. Brand perception is a leading factor in how people view your company. In a study conducted by Stanford University, over 75% of users stated that the design of a website determined how they viewed the overall company and their credibility. The impression a prospective customer gets when they first visit your website lives far beyond the initial visit, and once negative brand perception is established in the minds of prospective customers, it’s very difficult to overcome.

3. Every Marketing Effort Leads to Your Website

The time and money spent on advertising, public relations, social media, and search marketing ultimately leads prospective customers to your website, which is why it’s essential that your brand and your capabilities are well represented. A website that fails to do this discredits your brand and undermines other marketing efforts, resulting in lots of wasted time and money.

Conclusion

As a web design company in Tampa, we cannot stress enough the importance of having a professionally designed website that serves a great first impression, creates positive brand perception, and complements your other marketing efforts.

Don’t let a poorly designed website negatively impact your business. Give us a call today at (866) 611-6267 or submit our contact request form for more information.

How to Optimize Your Website for Smartphone Conversions

Consumers are becoming increasingly accustomed to doing a large portion of their online browsing and shopping from the convenience of their smartphone. Therefore, if your website fails to deliver a mobile-friendly experience, consumers will move on to a competing website that can.

To begin converting more smartphone visitors into paying customers, implement these actionable tips into your website today.

1. Customize Content for Smartphone Users

One of the most important things to consider when optimizing your website for smartphone conversions is your content. If smartphone users have to sift through irrelevant content to find what they’re looking for, the likelihood of them staying on your website long enough to convert into a purchase or lead will dramatically decrease. Smartphone users are typically on-the-go, and want to find what they are looking for quickly. The information provided should be clear, concise, and crafted around the intent of the smartphone user. Keep in mind that when customers are on-the-go, they typically want to find a businesses location, phone number, or hours of operation. So, make sure these details are readily available and highly visible on your website.

2. Organize CTAs Accordingly with Smartphone Behavior

When it comes to optimizing your website for smartphone conversions, make sure your calls to action are legible and large enough that smartphone users do not have to pinch and zoom to read or click on them. Then, determine which calls to action will be most effective for smartphone users. Remember, smartphone users are on-the-go. While a call to action to download an in-depth 20-page white paper may be a huge success for desktop users, it is very unlikely that smartphone users will want to open and read that same paper on their smartphone device. More effective calls to action for a mobile user may be “Find a Store,” “Click to Call,” or “Get Directions.” Such calls to action prompt conversions and are formulated specifically around the smartphone user-experience.

3. Keep Contact Forms Short & Simple

As a Tampa web design agency that specializes in responsive web design, we recommend keeping contact forms short and simple when optimizing your website for smartphone users. Forms that require less information to be submitted perform better than forms that require a greater amount of information. This is especially true for smartphone users. The smaller screen sizes of smartphone devices make it difficult for smartphone users to input a lot of information, and may deter them from completing the form. The goal of your forms is to gain leads, so the less information your forms require from smartphone users, the better.

Leverage Digital specializes in mobile and responsive web design services in Tampa. For more information, please call us today at (866) 611-6267 or submit our consultation request form.